SHIPPING & RETURNS

At Tausa World, all our jewelry is handcrafted with love by skilled artisans, ensuring exceptional quality and uniqueness. Due to the nature of our craftsmanship, some pieces may require additional production time.
We recommend ordering ahead to secure your favorite designs without delay

DELIVERY
We are committed to provide a seamless and reliable delivery experience worldwide.
Each piece is handcrafted and requires time to create.
Depending on our stock, our artisans begin crafting your order as soon as it is received, ensuring that every detail is made with care before it reaches you.

Handling Time: 1-3 working days
Production Time: 5-10 working days
Transit Time: 3-10 working days, depending on location

Once your order is dispatched, you will receive a tracking number via email. Delivery times may vary based on your destination. Please ensure your shipping details are accurate, as we cannot be held responsible for incorrect addresses.

RETURNS & EXCHANGES
Due to the handmade and made-to-order nature of our jewelry, we are currently unable to accept returns or exchanges. However, if you receive an incorrect item, have any concerns or inquiries please contact our customer service team within 48 hours of delivery, and we will work to resolve the issue.